HEART is dedicated to alleviating human suffering and oppression caused due to natural calamities, social or political disorder, insurgencies or war conditions; all over the world, through helping people to rebuild productive, secure and prosperous communities, by mobilizing the power of volunteers and the generosity of donors.


  1. Helping communities affected by natural disasters, social unrest, political crisis, racial disputes and other human emergencies; regardless of race, colour, religion, gender and geographical boundaries.
  2. Provide help and assistance to the affected in rehabilitation efforts and to find necessary resources for immediate support.
  3. Create and maintain an effective network of people and communities we serve, donors, partners, governments, HEART team members and HEART board members.
  4. Create and maintain an effective information system that shall monitor and communicate information about any emergency occurring in the region(s) of HEART operations.
  5. Formulate procedures to respond to any emergency in the region(s) of operation.
  6. Provide immediate response to assist, help and implement relief operations in case of emergency.
  7. work in the affected areas through HEART operators, remote workers or providing financial assistance through partner organisations.
  8. Establishing facilities of education, health, civic and other social services for those who are in urgent need for such services.


  1. We believe in the intrinsic value and dignity of human life.
  2. We are convinced by the human resilience, and believe in the ability of all people to fight hardships and excel, not just exist, in the world.
  3. We believe that all people have the right to live in peaceful communities and build a future of their choice for themselves and their children.
  4. We believe that it is our duty to be effective stewards of the financial resources entrusted to us.


We believe prosperous, secure, productive and just societies can emerge from crisis and turmoil when the private, public, and civil society sectors are able to interact with accountability, inclusive participation and mechanisms for relief and rehabilitation.


  1. As an organization and as individuals, we act ethically.
  2. We treat all people with respect.
  3. We are open and transparentabout the work we do and how we do it.
  4. Our stakeholders participatein the design, planning, implementation, monitoring and evaluation of our work.
  5. We are effective stewardsof the financial resources entrusted to us.
  6. We commit to achieving demonstrable impactfor our stakeholders, using their feedback to innovate, learn and improve.


Our primary stakeholders are the people and communities we serve.

Other Stakeholders include donors, partners, governments, HEART team members, and HEART board members.

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